Telemarketing/Inside Sales services

Lead generation services​, Lead qualification​, Account Based Marketing (ABM), Appointment setting services, Response management​, Event recruitment and follow-up, Channel development​, Win/loss analysis​, Lead nurturing​, Account profiling​, List development and leansing​, Data services & list management​, Lead management​ and CRM systems​

Diagnosis

The analysis of the center's activity at the business level includes checking the utilization of the administrative and financial resources in the center. The adequacy of the quantity and quality of personnel to the needs of the call center, the efficiency of work processes at the call center, the professionalism of the call center staff, and more. The effectiveness of the use of Moked technologies in relation to the needs of the Moked and in relation to existing in the market.​

Current situation report and work plan to optimize the center

Streamlining processes at the management level - preparing work plans for the call center including defining measurable goals and objectives, managing a call center as an independent profit and loss unit, implementing call center management methods in accordance with the organization's needs and values, providing relevant management tools to the call center management, and more.​

Streamlining processes at the personnel level - defining the desired employee profile according to the characteristics of the center, streamlining recruitment and training processes, maximizing employee capabilities, adapting the employee compensation model to the needs of the organization, retaining desirable employees, and more.​

Optimizing processes at the technology level - adapting the existing call center technology to the required work methods, implementing new technologies if necessary, effective use of measurement and control systems of the call center's performance at the professional and business

Digital solutions

We help businesses build a strong online presence and optimize their digital processes. Our services include:

Web Design & Development – Creating modern and functional websites tailored to clients' needs.

Logo & Visual Identity – Designing unique logos and branding materials that represent your company.

Graphic Design – Creating digital and print marketing materials (business cards, flyers, banners, posters).

Social Media & Marketing – Content creation, advertising, and profile management on platforms like Facebook and Instagram.

E-Commerce Solutions – Developing online stores and integrating payment systems.

Digital Product Creation – Designing templates, presentations, and documents for online sales.

Mobile Applications – Development of mobile apps to enhance business operations.